No-start or weak battery
Describe the lights and sounds when starting. See battery service or starting-system checks.
First, share your situation
Location and safety come before the repair
Tell us whether the vehicle is in a parking lot, at home, or stopped roadside; provide a nearby address or clear location details. Mention traffic exposure, visibility, passengers, and any immediate hazard. If you are in danger, move to a safe place and contact emergency services as appropriate; roadside service is not an emergency-response service.
MRA lists support such as jump starts, battery help, lockouts, flat tires, and fuel delivery. The exact request, vehicle, equipment needs, and access are reviewed first. Do not assume a specific repair, tire, fuel, or other item is available until arrangements are confirmed.
Common roadside requests
Explain what has stopped you
Flat tire or lockout
Share vehicle position, wheel access, and any safety constraints at the scene.
Mechanical warning
If a warning or new symptom appeared, describe it before attempting to drive. See diagnostic service.
Request roadside help
Confirm the support and arrival details
- Call with your location. Provide vehicle details, the problem, landmarks or address, and safe contact information.
- Confirm service and travel. Discuss whether the requested help is available for that vehicle and location, along with timing and any estimate.
- Stay in a safe place. Follow local road-safety guidance while waiting and update MRA if your location changes.
Roadside availability and travel are confirmed individually; a request does not guarantee dispatch or a specific arrival time. Square booking terms apply to appointments booked online.